Joy C. Ming

For a full list of publications, please take a look at my CV.

Data Advocacy for the Visibility of Home Care Workers

Image of visual summary describing dissertation research on data advocacy for home care workers. Please refer to the linked blogpost for a full transcription of the text in the image.

Technology solutions have been proposed to address the "care gap" that the United States has been facing due to a low supply of caregivers. Rather than continuing to develop such technologies that burden, invisibilize, and surveil workers, my dissertation research looks to see how technology could be used to advocate for the workers, amplifying their voices and highlighting their work.

Peer-Reviewed Publications

  • Exploring Data-Driven Advocacy in Home Health Care Work
    Joy Ming, Hawi Tolera, Jiamin Tu, Ella Yitzhaki, Chit Sum Eunice Ngai, Madeline Sterling, Ariel Avgar, Aditya Vashistha, Nicola Dell
    Under Review, 2024

  • ‘Who is running it?’ Towards Equitable AI Deployment in Home Care Work
    Ian Rene Solano-Kamaiko, Melissa Tan, Joy Ming, Ariel Avgar, Aditya Vashistha, Madeline Sterling, and Nicola Dell
    Under Review, 2024

  • Wage Theft and Technology in the Home Care Context
    Joy Ming, Dana Gong, Chit Sum Eunice Ngai, Madeline Sterling, Aditya Vashistha, Nicola Dell
    Proceedings of the ACM on Human-Computer Interaction (CSCW 2024)
  • ‘I Go Beyond and Beyond’: Examining the Invisible Work of Home Health Aides
    Joy Ming, Elizabeth Kuo, Katie Go, Emily Tseng, John Kallas, Aditya Vashistha, Madeline Sterling, Nicola Dell
    Proceedings of the ACM on Human-Computer Interaction (CSCW 2023)

Public-Facing Writing

Other Projects in Social Impact and Technology

Image of three intersecting circles: Global Health & Equity (ICTD, HCI4D), Labor & the Future of Work (Care Work, Visibility), Community-Engaged Design (Critical Theory, Design Justice) with different projects.

My non-dissertation PhD projects include:

In the past at Google and at Harvard, I've also worked on other projects helping small-business entrepreneurs and gig workers in the US and all over the world (2018-2020), designing hybrid tools along the paper-digital spectrum for rural health centers (2014-2016, ICTD'16), and analyzing data from clinical settings and online medical forums using topic models (2015, undergrad thesis).