Hi, I'm Joy (she/her)!

I am a PhD Candidate at Cornell in Information Science advised by Aditya Vashistha and Nicola Dell. In the fall, I will be starting a postdoc at the Center for Applied Research on Work in the ILR (Industrial and Labor Relations) School.

My research examines the relationship between AI and worker voice. I use community-engaged methods to ensure that low-wage, frontline workers are not left behind in the age of AI — that their concerns are reflected in the design and governance of AI technologies and are empowered to leverage AI tools for organizing and advocacy. My dissertation focuses on these questions in the context of home health care in the United States.

I have over a decade of experience in academia and industry designing and building technologies for social impact in diverse geographies (e.g., the United States, South/Southeast Asia, West Africa) and multiple domains (e.g., disability justice, global health, civic engagement). My research has been recognized with prestigious awards (e.g., Fulbright, NSF Graduate Fellowship), makes contributions to several disciplines (e.g., HCI, CSCW, ICTD, STS), and has real-world impact (e.g., open source technological artifacts, public-facing writing).

Recent highlights:

• I will be leading a workshop on Writing for Interdisciplinary Computing Audiences at the upcoming ACM COMPASS conference. Please let me know if you are available to be a mentor!
• I wrote a short op-ed to my hometown newspaper in support of the McClintock Letters, a nationwide science communication project.
• I created a live visual summary of the Cornell Global AI Thought Summit: LLMs And Society.
• Our paper Exploring Data-Driven Advocacy in Home Health Care Work won a best paper award at the CHI 2025 conference. A short public-friendly summary of the research is featured in the Cornell Chronicle.